Data deletion

Email privacy@exhibitio.app from the address connected to your data and ask for deletion. We confirm receipt, verify the request, and delete within 30 days, then confirm completion. Records we are legally required to keep (for example tax records of completed transactions) are retained only as required and deleted after the retention period.

• You can disconnect any integration (Meta Ads, Google Ads, Google Analytics, Xero) at any time in Settings, then Integrations. Disconnecting deletes the stored access tokens immediately.
• To delete your whole workspace, email us from your account email. Deletion covers your account, events, and integration data; completed order records are retained where transaction law requires.

Email us from the address on your order. We delete your name, email, and any attendee details you supplied. The organizer of the event you attended may hold their own copy; the request can be passed to them on your behalf.

When an organizer connects Meta Ads, Google Ads, or Google Analytics, Exhibitio stores the connection tokens encrypted and reads advertising spend and performance metrics for that organizer's own accounts. Disconnecting the integration deletes the tokens at once, and the stored metrics are deleted with the workspace or on request through the same email. If you removed the Exhibitio app inside a Meta or Google account, the connection stops working immediately and any stored tokens are invalid; email us to have the stored metrics removed as well.