Terms of service

Exhibitio is a commerce platform for events. Organizers use it to sell tickets, booths, and sponsorships, to see their revenue and budget in one place, and, on the paid Exhibitio Finance product, to pay out suppliers and reconcile. These terms are an agreement between you and Exhibitio and apply whenever you use the platform, as an organizer or as a buyer. If you do not agree, do not use Exhibitio.

Exhibitio provides the software. Organizers list and sell their own tickets, booths, and sponsorships to their own buyers. When a buyer pays, the money settles into the organizer's own connected Stripe account. Exhibitio is not the seller of any ticket, booth, or sponsorship and is not a party to the sale between an organizer and a buyer.

You must be able to form a binding contract to use Exhibitio, and you are responsible for keeping your account credentials secure and for everything done under your account. An organizer workspace has two roles, Admin and Member, and money-moving features are Admin-only.

This is the core of how Exhibitio is structured, and it matters for money and for law:

• The organizer is the merchant of record for every sale, through the organizer’s own Stripe connected account.
• Exhibitio never takes custody of your funds. The money moves directly to the organizer’s Stripe account, and the organizer runs their own payouts and refunds from there.
• The organizer is responsible for the event itself: delivering it, describing it honestly, honoring what was sold, handling buyer questions, and issuing refunds under our refund policy.
• As a buyer, your purchase is from the organizer. Disputes about an event are between you and the organizer, though we will help you reach them.

Selling on Exhibitio is free of any subscription. We charge the organizer a flat fee at the time of each sale, never a percentage and never a cap. The full, current fee schedule is set out on our pricing page and is incorporated into these terms by reference. The fee is netted from the organizer's proceeds through Stripe at the time of the sale; the buyer's total is not increased by it. Exhibitio Finance, the optional paid product for moving money, is a separate monthly subscription described on the pricing page.

At launch, all taxes on sales, including any sales tax, VAT, or GST, are the organizer's responsibility. The organizer is responsible for determining, collecting, reporting, and remitting any tax due on the tickets, booths, and sponsorships they sell. Exhibitio does not calculate or remit tax on the organizer's behalf at launch.

Payments are processed by Stripe. By selling through Exhibitio, the organizer also agrees to Stripe's Connected Account Agreement, and buyers pay through Stripe's checkout. Stripe's own card processing fee applies to each payment and is set by Stripe. Because the funds are in the organizer's own account, the organizer is paid on Stripe's normal schedule.

Refunds are issued by the organizer and governed by our refund policy, which forms part of these terms. In short: a full refund returns Exhibitio's flat fee too, a partial refund retains it, and Stripe's processing fee is not returned by Stripe.

You agree not to use Exhibitio to:

• break the law, or sell anything illegal, fraudulent, or that you are not entitled to sell;
• infringe anyone’s rights, including intellectual property and privacy rights;
• interfere with, probe, or disrupt the platform, or try to bypass its security or access controls;
• misrepresent an event, or use the platform to launder money or evade tax.

We may suspend or close accounts that break these rules.

You keep ownership of the content you put into Exhibitio, such as your event details and listings. You grant us the limited license needed to host and display that content so the platform can function. Exhibitio, its software, and its brand remain ours. We grant you a limited, revocable, non-transferable right to use the platform under these terms.

Exhibitio is provided on an as-is and as-available basis, without warranties of any kind to the fullest extent the law allows. We do not warrant that the platform will be uninterrupted or error-free. We are not responsible for the events organizers run, the goods and services they sell, or their conduct. Nothing in these terms limits rights you have under consumer law that cannot be limited.

To the fullest extent the law allows, Exhibitio is not liable for indirect, incidental, or consequential losses, or for lost profits, revenue, or data. Our total liability to you for any claim relating to the platform is limited to the fees you paid to Exhibitio in the three months before the claim arose.

As an organizer, you agree to cover Exhibitio for claims arising out of your event, your sales, your tax obligations, or your breach of these terms, to the extent the law allows.

You may stop using Exhibitio at any time. We may suspend or end access for a breach of these terms or a legal or security reason. We may change the platform and these terms; if we make a material change we will update this page and, where appropriate, tell you. Continuing to use Exhibitio after a change means you accept the updated terms.

Exhibitio is launching in the United States, and the operating entity and governing law for these terms are being finalized for launch and will be stated here. Until then, these terms are intended to be read under United States law.

Questions about these terms can go to hello@exhibitio.co.